Question

Sylvia Smith called last month and transferred her script for acetaminophen with codeine to Florida while she was on vacation at the beach. She is now back home and has come in to transfer her prescription back to your store. What is the problem with this customer interaction?

a. all prescriptions can only be transferred one time
b. this medication is a C||| and cannot be transferred. Each fill will need a new prescription
c. this medication is a C||| and can only be transferred one time. She will have to get a new prescription for her regular pharmacy to fill
d. a pharmacy cannot fill a prescription that is from out of state and the last pharmacy it was filled at was out of state

Answer 1

Sylvia Smith cannot transfer her prescription for a Schedule III drug back to her original pharmacy because CIII medications can only be transferred once, unless part of a shared database. She needs a new prescription for further refills.

Step-by-step explanation:

The problem with this customer interaction regarding Sylvia Smith trying to transfer her prescription for acetaminophen with codeine back to the original store is that the medication is a controlled substance. Denoted as a Schedule III (CIII) drug, it has specific regulations concerning prescription transfers. According to federal regulations, CIII medications can be transferred for refill purposes one time only, unless the pharmacies share a real-time, online database. Since Sylvia has already transferred her prescription once, she is unable to transfer it back to the original pharmacy. In order to refill her medication at her regular pharmacy, she will need to obtain a new prescription from her healthcare provider.