Final answer:
When creating a reception area accessible to patients with special needs, it is important to include comfortable seating, clear signage with large fonts, and handrails.
Step-by-step explanation:
When creating a reception area that is accessible to patients with special needs, it is important to include:
- Comfortable seating: Provide seating options that are comfortable and accommodate different mobility needs, such as chairs with armrests or cushions.
- Clear signage with large, easy-to-read fonts: Use signage with large fonts and high contrast colors to make it easy for patients with visual impairments or cognitive disabilities to navigate.
- Handrail: Install handrails near ramps or steps to aid patients with mobility impairments.
Decorative plants are not necessarily essential for accessibility, so option D can be excluded.