Question

Which of the following is used in healthcare organizations to handle minor complaints and to seek remedies on behalf of patients?

A) Ombudsman
B) Risk manager
C) Compliance officer
D) Patient advocate

Answer 1

Patient advocates are individuals within healthcare organizations who assist patients in handling minor complaints and seeking remedies.

Step-by-step explanation:

The correct answer is D) Patient advocate. Patient advocates are individuals within healthcare organizations who assist patients in handling minor complaints and seeking remedies. They act as a bridge between patients, healthcare providers, and administrators, advocating for patient rights, resolving conflicts, and helping patients understand their options for care. Patient advocates are invaluable in ensuring that patients receive the best possible care and have their concerns addressed.