Final answer:
Feedback control measures the outcomes of actions taken by managers and workers, focusing on the end results rather than the processes used to achieve them.
Step-by-step explanation:
The control method that measures the results of managers' and workers' efforts instead of measuring what they do is known as Feedback control. Feedback control, also referred to as output control, focuses on the outputs of a process after they occur. Managers and supervisors review the outcomes and determine if the goals have been met. If not, corrections are made to improve future performance. Unlike feedforward or concurrent controls, which monitor inputs and processes as they occur, feedback control looks at the final results and evaluates their success.