Question

The nurse manager hears a nurse and a nurse aide talking about a female client who reports pain of 8 out of 10 on a 1-10 scale after a Caesarean birth to deliver twins. The nurse states, "I don't believe this client has any pain at all. I'm sure she is just drug seeking." What is the appropriate nurse manager action?

Option 1: Continue listening to the conversation before intervening.
Option 2: Ask the nurse to speak privately for a moment, and educate about bias in pain treatment.
Option 3: Enter the conversation and tell the nurse and UAP that this type of discussion will not be tolerated.
Option 4: Write the nurse up for disciplinary action.

Answer 1

The appropriate nurse manager action in this situation would be Option 3: Enter the conversation and tell the nurse and UAP that this type of discussion will not be tolerated.

Step-by-step explanation:

The appropriate nurse manager action in this situation would be Option 3: Enter the conversation and tell the nurse and UAP that this type of discussion will not be tolerated.

It is important for the nurse manager to address this issue because the nurse's statement reflects bias and judgment towards the client's pain experience. It is not appropriate for healthcare professionals to assume that a patient is drug-seeking without further assessment and evidence.

By entering the conversation and asserting that this type of discussion will not be tolerated, the nurse manager can address the biased behavior and create a professional and supportive environment for the client.