Question

A community hospital wants to implement a labor delivery recovery postpartum unit to replace the labor and delivery and mother/baby units. The nurses who work on the mother/baby unit are concerned they will not be able to care for a laboring mother and may lose their jobs. The nurse manager for both units supports the plan for an integrated unit, reports that jobs would not be lost, and involves the team members in the planning process, which includes cross-training all nursing staff. Based on the information presented, what causes of conflict may occur in spite of the nurse manager's effort for a smooth transition?

A) Mistrust
B) Miscommunication
C) Ambiguous role expectations
D) Resistance to change
E) Ineffective leadership

Answer 1

Despite the nurse manager's efforts for a smooth transition, causes of conflict may include mistrust, miscommunication, ambiguous role expectations, resistance to change, and ineffective leadership.

Step-by-step explanation:

Despite the nurse manager's efforts for a smooth transition, causes of conflict that may occur include mistrust, miscommunication, ambiguous role expectations, resistance to change, and ineffective leadership. Mistrust may arise if the nurses feel that their jobs are at risk or if they do not trust the nurse manager's assurances. Miscommunication and ambiguous role expectations can occur if the nurses are not adequately trained or informed about their new responsibilities. Resistance to change is common when there is a significant shift in job roles and responsibilities, which may lead to pushback from the nurses. Ineffective leadership can contribute to conflicts if the nurse manager fails to address concerns, provide clear direction, or effectively manage the transition process.