Final answer:
The best action to decrease lawsuit risks with an involuntarily committed client who's verbally abusive is to inform them that recording staff data is against policy and continue to build a positive relationship. Emphasizing training and protocol adherence also supports a safe and professional care environment.
Step-by-step explanation:
The most appropriate nursing action to decrease the possibility of a lawsuit with an involuntarily committed client who is verbally abusive and threatening to sue, while recording staff personal information, is to notify the client that documenting staff personal information is against hospital policy. This not only addresses the immediate issue of inappropriate data collection but also enforces boundaries and hospital protocol. In parallel with this action, it's essential to continue professional attempts to establish a positive working relationship with the client. Professionalism and a caring attitude can help de-escalate situations and build trust, which can mitigate conflict and reduce the perceived need for legal action.
Given the associated risks identified in studies, such as the survey in Florida highlighting a significant percentage of caregivers experiencing verbal aggression, it's crucial that caregivers receive adequate training and support to handle challenging scenarios in ways that minimize risk and promote a therapeutic environment. The environment should prioritize care and safety for both the client and the facility's staff.