Question

A medical assistant is checking in a patient who has hearing loss. Which of the following actions should the medical assistant take?

a. speak loudly to the patient
b. stand within the patients field of vision
c. use firm touch to get the patients attention
d. minimize hand gestures when speaking

Answer 1

A medical assistant should stand within the patient's field of vision, speak slowly and clearly, and minimize hand gestures when checking in a patient with hearing loss.

Step-by-step explanation:

When checking in a patient with hearing loss, a medical assistant should:

• Stand within the patient's field of vision - This allows the patient to see the medical assistant's face and mouth movements, which can help with lip-reading and understanding.
• Speak slowly and clearly - Speaking loudly may distort speech sounds and make it more difficult for the patient to understand. Speaking slowly and clearly helps the patient differentiate between different sounds and words.
• Minimize hand gestures when speaking - Hand gestures can be distracting and may interfere with the patient's ability to focus on visual cues like lip-reading.