Final answer:
The feedforward part of the conversation should introduce the tone, purpose, and time-frame but does not include give leave-taking clues, which occur at the conversation's end. Using non-authoritarian language facilitates a more open, constructive dialogue.
Step-by-step explanation:
The feedforward part of the conversation should do all of the following except give leave-taking clues. The purpose of feedforward in communication is to set the stage for the conversation that is about to take place. It involves identifying the tone of the conversation to ensure it is appropriate, introducing the purpose to provide context and focus, and establishing a time-frame so that both parties are aware of the constraints or expectations regarding the length and depth of the conversation. Giving leave-taking clues is not a part of the feedforward process; these are typically provided at the end of a conversation, signaling that the interaction is coming to a close.
It is also essential to approach the conversation in a non-authoritative way to avoid polarization. Language that represents uncertainty, like "it seems that," or "it appears to me that," can encourage a more cooperative and constructive conversation. This ensures that the conversation remains inviting and open to collaboration, which is critical in a business context. Remembering to compose a report that develops ideas thoughtfully and to ask objective questions can further contribute to the effectiveness of the communication process.