Question

The best way to talk to a new customer is to:

A. Flatter her tell her she has taste and looks
B. Interact as if you are old friends
C. Match what you say and your tone of voice
D. Convince her that you know what is best f
to create a nositive impression of

Answer 1

To talk to a new customer effectively, match your words and tone, be sincere, and communicate well to establish trust and a positive rapport.

Step-by-step explanation:

The best way to talk to a new customer is to match what you say and your tone of voice. This approach ensures that your verbal and non-verbal communication is aligned, which helps to build trust and a positive relationship with the customer. It's important to remain professional while also being friendly and approachable. Instead of resorting to flattery or pretending to be old friends, which can come across as disingenuous, maintaining a level of sincerity in your interactions will help to set a positive first impression. Moreover, convincing a customer that you know what is best for them without listening to their needs can seem patronizing. Good communication and a proactive attitude are essential in customer interactions.