Question

this question contains two parts; be sure to answer both. first, what is servant leadership, and what are the characteristics of a servant leader? second, assume that you are the manager of a college cafeteria. the cafeteria serves meals to students, faculty, and staff. describe four different ways in which you might use servant leadership to improve the customer service provided by your staff.

Answer 1

A servant leader is dedicated to the growth of others as well as values-driven institutions that contribute to just, caring, and sustainable societies. Being a servant leader means valuing the power of teamwork as a necessary part of strengthening an organization's growth and success.

Ask the people what kind of food they want and what you could improve through surveys-listening.

Empathize with their feelings and try to see their point of view when they don't like something.

Foresee future outcomes and events. Be prepared for special events and have special meals for holidays.

Try to be self-aware of your cafeteria's strengths and weaknesses without being biased.