Answer: 13 and 43
Reason: Approximately 99.7% of the normal distribution will be within 3 standard deviations of the mean.
The lower bound is mu-3*sigma = 28-3*5 = 13
The upper bound is mu+3*sigma = 28+3*5 = 43
Therefore, 99.7% of the values are between 13 and 43.
Side note: mu = mean, sigma = standard deviation