Final answer:
To calculate the probability that less than 80 customers are satisfied with the food quality, we need to use the binomial probability formula.
Step-by-step explanation:
To calculate the probability that less than 80 customers are satisfied with the food quality, we need to use the binomial probability formula. The formula is:
P(X < k) = (n choose k) * p^k * (1-p)^(n-k)
Where:
- P(X < k) is the probability that X is less than k
- n is the sample size (98 customers)
- k is the number of customers satisfied with the food quality (less than 80)
- p is the probability of a customer being satisfied with the food quality (0.81)
Plugging in the values, we get:
P(X < 80) = (98 choose 80) * 0.81^80 * (1-0.81)^(98-80)