Final answer:
A continuous-time Markov chain model can be created to determine the proportion of time an apprentice barber is busy. This involves calculating the stationary distribution of the system's states based on customer arrival and service completion rates.
Step-by-step explanation:
Constructing a Continuous-Time Markov Chain Model
To find the proportion of time the apprentice barber is busy cutting hair, we can construct a continuous-time Markov chain model. Assuming customers arrive at a rate of 6 customers/hour, on average one customer arrives every ten minutes. The experienced owner cuts hair at a rate of 4 customers/hour, and the apprentice at a rate of 2 customers/hour. The owner always serves first, if available. There's only space for one waiting customer; extras are turned away. We can define the states of the Markov chain as follows:
State 0: Both barbers are free.
State 1: Owner is busy; apprentice is free. One customer is being serviced.
State 2: Both barbers are busy; no customers are waiting.
State 3: Both barbers are busy; one customer is waiting.
The transitions between these states occur based on customer arrivals and service completions. The infinitesimal generator matrix G, given the arrival and service rates, can be derived. With G, we can solve for the stationary distribution to determine the long-run proportion of time the system is in each state, particularly the proportion of time the apprentice is actively cutting hair (busy), which corresponds to States 2 and 3.