Question

Your company offers a 10% discount for repeat customers. Jane, a repeat customer, wants to buy something for $200 but doesn't know about the discount. She's in a rush and needs it shipped overnight. What's her total cost, including $20 for shipping? Please draft an email response to Jane, your goal is to ensure her satisfaction. *

Answer 1

The total cost for Jane, including the discount and shipping, would be $200

Step-by-step explanation:

Dear Jane,

I hope this email finds you well. I wanted to inform you about the 10% discount that our company offers for repeat customers. As a repeat customer, you are eligible for this discount.

The item you want to buy costs $200. After applying the 10% discount, the price will be reduced by $20 (10% of $200). So, the discounted price will be $180.

In addition to the item price, there is also a shipping charge of $20. So, if we add the shipping charge to the discounted price, your total cost will be $200 ($180 for the item + $20 shipping).

If you have any further questions or need assistance with anything else, please feel free to ask. We are here to help!

Best regards,

[Your Name]