Final answer:
The z-score for a sales associate from Hayley's Heirlooms earning $38,000 is calculated by subtracting the mean salary from the sales associate's salary and dividing by the standard deviation, resulting in a z-score of 3.
Step-by-step explanation:
The question inquires about the calculation of the z-score for a sales associate's annual salary from Hayley's Heirlooms. Given that the mean salary is $36,500 and the standard deviation is $500, the z-score is found by subtracting the mean from the individual salary and then dividing by the standard deviation. In this case:
Z = (X - mean) / standard deviation
Where:
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- X = Sales associate's salary of $38,000
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- Mean = $36,500
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- Standard Deviation = $500
Z = ($38,000 - $36,500) / $500 = 3
Therefore, the z-score is 3, which corresponds to option a.