Final answer:
To calculate the expected number of complaints about mishandled baggage for the next 2000 passengers, we can use the given rate of 8.9 complaints per 1000 passengers.
Step-by-step explanation:
To calculate the expected number of complaints about mishandled baggage for the next 2000 passengers, we can use the given rate of 8.9 complaints per 1000 passengers. First, we need to find the rate per one passenger by dividing 8.9 by 1000. This gives us 0.0089 complaints per one passenger. Now, we can multiply this rate by the number of passengers, which is 2000.
Therefore, the expected number of complaints about mishandled baggage for these 2000 passengers would be 0.0089 x 2000 = 17.8.