Final answer:
To find the probability that a waiter has NOT provided excellent service, we need to standardize the tip amount and use a standard normal distribution table or calculator.
Step-by-step explanation:
To find the probability that a waiter has NOT provided excellent service, we need to find the area under the normal distribution curve below the tip amount of $25.
First, we need to standardize the tip amount using the formula: z = (x - μ) / σ, where z is the standardized value, x is the tip amount, μ is the average tip amount, and σ is the standard deviation.
Once we have the standardized value, we can use a standard normal distribution table or a calculator to find the probability associated with that value.