Final answer:
a) The SOP requires the estimated cpk to exceed 1.33 for both quality characteristics. b) The acceptance criteria for CTQ95%-99% is also an estimated Cpk value greater than 1.33. c) The acceptance criteria for CTQ95%-95% is the same as CTQ95%-99%, with an estimated Cpk value above 1.33.
Step-by-step explanation:
a) The SOP states that the estimated cpk must exceed 1.33 for both quality characteristics.
This means that the process needs to be capable of producing products within the required specifications.
b) For the CTQ95%-99%, the acceptance criteria for the estimated Cpk should be greater than 1.33, as specified in the SOP. This ensures that the process is capable of producing products with a high level of reliability.
c) For the CTQ95%-95%, the acceptance criteria for the estimated Cpk should also be greater than 1.33, as stated in the SOP. However, since the reliability requirement is lower than the CTQ95%-99%, the process does not need to be as stringent in terms of producing products within the required specifications.