Final answer:
A form letter makes the best impression if it stresses personalized service and shows concern for the reader, keeping a formal and professional tone throughout. Option d is the correct answer.
Step-by-step explanation:
A form letter will make a better impression on the recipient if it stresses personalized service and concern for the reader. This means the letter should start with a polite opening line and a clear statement of purpose, keeping formalities in check while ensuring the tone is courteous and respectful.
It's essential to avoid negative openings, casual language, or overly casual formats like a memorandum. Instead, emphasizing personalized attention and demonstrating genuine care for the recipient's needs and concerns are key components of effective communication and will leave a positive impact. Formal style and professionalism in language, spelling, and grammar reflect respect for the reader and contribute to a positive first impression. Furthermore, closing the letter appropriately with a formal sign-off such as "Sincerely" adds to the letter's professionalism.
Remember to begin with a proper salutation like "Dear [Recipient's Name]," and end with a thoughtful closing. Focusing on a formal, polite, and personalized approach will ensure that the form letter achieves its intended effect, making a lasting and favorable impression on its recipient.