Final answer:
According to the Real World case, eCourier embraced technology by: Modernizing their service through tech solutions. Option D. This is a reflection of how businesses can use technology to become more efficient, eco-friendly, and responsive to the demands of a digital economy.
Step-by-step explanation:
eCourier embraced modernization by implementing tech solutions. This technology overhaul showcases how businesses, including eCourier, leverage digital tools and solutions to streamline operations, improve efficiency, and adapt to an increasingly digital economy.
In the context of the real-world case, such an embrace of technology could include the use of software systems to manage logistics, digital communication tools to interact with customers, or data analytics platforms to optimize delivery routes.
All of which would represent the revolutionary impact that information and communications technology (ICT) can have on traditional business models.
Indeed, the integration of technology in business processes aligns with broader societal shifts towards digital services that reduce the reliance on physical resources, as seen in the increasing prevalence of online shopping and remote work.
It also supports environmental initiatives by potentially enabling more eco-friendly practices, such as using electric delivery vehicles or optimizing shipping routes for efficiency.
Thus, embracing technology solutions does not only contribute to a company's performance, but it can also dovetail with sustainability goals, illustrating that ICT can generate positive externalities in multiple sectors.
Hence, the right answer is option D.