Final answer:
Techniques for calming anxious patients, guidelines for patient communication, and unrelated practices in patient care.
Step-by-step explanation:
Techniques for calming anxious patients:
- Look for physical signs of anxiousness (use questioning/persistent listening)
- Complete health history review
- Vital signs (BP)
- Shorter appointments (anxious patients helps to not overwhelm them)
- Best time of day (ask your patient)
- Continue care after patient leaves office with a call for a follow-up
- Attitude and demeanor - show confidence and empathy
- Use of anesthesia as needed to prevent fear associated with pain
Guidelines for patient communication:
To promote clear communication, healthcare providers typically divide the patient's abdominal cavity into either nine regions or four quadrants. This helps in describing the location of symptoms or suspicious masses accurately.
Unrelated practices in patient care:
Work overload, heavy physical work, patient concerns (dealing with death and medical concerns), interpersonal problems with other medical staff (especially physicians)