Final answer:
Makbule is using a 360-degree performance appraisal system to review his employees, promoting the top performers and assisting the lower performers with improvement plans.
Step-by-step explanation:
Makbule is most likely using a 360-degree performance appraisal system for his second shift production team at Binghampton Widgets. This comprehensive evaluation process involves gathering performance feedback from various sources such as supervisors, customers, direct reports, peers, and even the employees themselves. It provides a rounded view of an employee's work performance, strengths, and areas that may require improvement.
Makbule's decision to promote the top performers and create performance improvement plans for the lower-performing employees reflects the actionable outcomes that can arise from such an appraisal system. This contrasts with the principles of Taylorism, which focused more on efficiency and time management without necessarily taking a holistic view of employee performance and development.