Question

kendra works as a sales representative for a large company. she reports to a regional sales manager, who in turn reports to the national sales manager. the national sales manager takes orders from the ceo of the company, who reports to the board of directors. this best describes which element of organizational structure? multiple choice question. chain of command span of control formalization centralization

Answer 1

The organizational structure described by the student, with its clear lines of authority and reporting, best represents the 'chain of command.'

Step-by-step explanation:

The description provided by the student about Kendra's workplace structure exemplifies the concept of a chain of command in an organizational structure. This term refers to a system where authority and responsibility flow in a hierarchical manner, from the top levels of management down to the front-line employees. The CEO reports to the board of directors, while each level of management below the CEO has someone reporting to it, establishing a clear order of supervision and reporting within the company.

This hierarchical approach can ensure efficiency and clarity in the delegation of tasks and decision-making within the organization. However, it's worth noting that modern organizations may sometimes deviate from rigid hierarchies to embrace more collaborative or flat structures to enhance productivity and efficiency in the information age.