Final answer:
Mass media research is a systematic process used to understand the problems and workings of the media.
Step-by-step explanation:
The statement is true.
Mass media research is indeed a systematic process used to understand the problems and workings of the media. It involves studying various aspects of the media, such as its impact on society, the influence of media bias, and the role of media in shaping public opinion.
Research in mass media helps us gain insights into the ways media messages are constructed, how audiences interpret and respond to those messages, and the overall effects of media on individuals and societies.