Final answer:
Managers should use the 5 W's (Who, What, When, Where, and Why) and How questions when making decisions to ensure a comprehensive analysis of the action and informed decision-making.
Step-by-step explanation:
When confronted with any proposed action for which a decision is required, a manager should consider a series of questions that correspond to the 5 W's (Who, What, When, Where, and Why) along with How. These questions facilitate a thorough analysis of the proposed action and ensure a well-rounded decision-making process. Specifically, these questions would be:
- Who is involved in this action or decision?
- What is the goal or desired outcome of this action?
- When does this action need to be completed by?
- Where will it take place, or where are the resources needed?
- Why is this action necessary or beneficial?
- How will the action be carried out?
By systematically addressing these points, a manager is able to gain a comprehensive understanding of the situation and make more informed decisions that can lead to effective solutions and the avoidance of potential unintended consequences.