Final answer:
Quid pro quo sexual harassment occurred when Gia was asked to provide sexual favors in exchange for a promotion and pay raise, which is illegal and characterized by a power imbalance in employment decision-making.
Step-by-step explanation:
The form of sexual harassment that occurred when Ben, the floor manager, asked Gia for sexual favors in return for a promotion and pay raise is known as quid pro quo sexual harassment.
This term literally means 'something for something' and it involves conditions where job-related benefits are contingent upon the provision of sexual favors. Quid pro quo is an illegal practice and is characterized by a power imbalance where the harasser holds authority over the victim's employment outcomes.
In contrast to hostile work environment harassment, which is about the general conditions of the work setting being intimidating or offensive, quid pro quo focuses on direct exchanges or threats related to job benefits. Employers are responsible for preventing and addressing any form of sexual harassment to maintain a safe and respectful workplace.