Final answer:
The concept that each worker should have only one superior to report to is called unity of command, and it helps establish a clear chain of command within an organization.
Step-by-step explanation:
Unity of command is a principle in management and organizational structure that states every employee should report to and receive orders from only one supervisor or superior. This principle helps to avoid confusion, improve communication, and increase efficiency in the workplace.
The idea that every worker should receive orders from only one superior is known as unity of command. This principle is a key part of organizational structure and it relates to the hierarchy of authority. In a practical example, within a company like Walmart, this concept ensures that an employee answers to a single manager, establishing a clear line of authority and preventing confusion from conflicting instructions. The shift manager, in turn, answers to the store manager, and so forth, up to the CEO and the board members. This chain of command supports efficiency by defining clear pathways for decision-making and accountability.