Final answer:
When two coworkers with high concern for themselves and low concern for others are competing for a promotion, they are likely to engage in a competitive conflict resolution method, focusing on winning rather than collaborating. If unresolved, this can lead to workplace issues; hence, adopting effective communication strategies and possibly involving HR can help in finding a solution.
Step-by-step explanation:
If two coworkers are seeking promotion to the same job and they have high concern for themselves and low concern for others, they would likely fall into a competitive method of resolving disputes. This approach is characterized by individuals attempting to win the conflict at the expense of the other person, often leading to a win-lose scenario. This can escalate tensions and, if not managed properly, may result in stress, diminished team morale, and lost productivity.
To mitigate such outcomes, it is important to encourage behaviors that focus on problem-solving rather than placing blame. Effective strategies for resolving disputes include staying calm, listening to the other party, asking open-ended questions to understand their position, restating what you heard for clarity, and focusing on finding a solution that addresses the concern of both parties. However, when conflicts are intense and a resolution is not forthcoming, involving a supervisor or the HR department may become necessary.
Adopting a collaborative approach, which entails high concern for self and others, can lead to more sustainable resolutions where both parties feel heard and supported, fostering a healthier work environment.