Final answer:
The primary focus when facilities strive to improve client satisfaction should be holistic client care, which includes addressing the physical, emotional, and psychological needs of the client.
Step-by-step explanation:
When facilities strive to improve client satisfaction, the area of primary focus should be holistic client care. This means taking into account the physical, emotional, and psychological needs of the client and providing comprehensive care that addresses all aspects of their well-being. While all the options listed (caring nursing staff, expert care providers, and state-of-the-art technology) are important, they are ultimately tools or components of holistic client care.