Final answer:
The process of resolving Equal Employment Opportunity complaints through an arbitrator or mediator is known as Alternative dispute resolution (ADR). ADR is a means to resolve disputes accessibly and impartially, typically outside of the courtroom. It involves the use of third-party neutrals to facilitate negotiation and settlement.
Step-by-step explanation:
Resolving EEO (Equal Employment Opportunity) complaints by using an arbitrator or mediator is known as c. Alternative dispute resolution (ADR). This process provides a means to address disputes in an accessible and impartial way, outside of traditional courtroom litigation. ADR involves the use of third-party neutrals who are trained in mediation or arbitration to help disputing parties reach a settlement without the costs and time associated with court proceedings.
Using ADR ensures that justice is delivered in a timely and efficient manner. It is often preferred because it allows for flexible solutions and can be less formal and confrontational than court litigation. The role of the arbitrator in ADR is to serve as a neutral decision-maker who can ultimately issue an arbitration order, while a mediator assists the parties in negotiating a mutually satisfactory resolution.