Final answer:
When redirecting or modifying a program roadmap through change management, a program manager should align the roadmap with strategic goals, stakeholder expectations, resource availability, and risk management, ensuring to consider the five Ws for specific goal setting.
Step-by-step explanation:
When using change management to modify or redirect a program roadmap, a program manager should align the roadmap with the following key items:
Strategic Goals: Clearly define what the program aims to achieve, aligning with the organization's overarching strategy.
Stakeholder Expectations: Consider the needs and expectations of all stakeholders to ensure their buy-in and support.
Resource Availability: Assess and align the roadmap with the resources (financial, human, material) that are available or can be made available.
Risk Management: Anticipate potential risks and integrate contingency plans to ensure the program's resilience.
It is essential to consider the five Ws to ensure the program's goals are specific: who is involved, what is the desired outcome, where the activities will take place, when they need to be accomplished, and why the program is important. Additionally, the program manager must be flexible, respond professionally to feedback, and continuously evaluate and adapt to changing circumstances to achieve success.