Final answer:
For best results in managing change, a program manager should ensure evaluations are simple and clear, maintain flexibility and problem-solving skills, provide useful results formats, set clear timelines, and secure stakeholder buy-in.
Step-by-step explanation:
To achieve the best results in managing change, a program manager should:
- Ensure the evaluation framework is simple and do-able, allowing clarity on the objectives and reasons behind actions, thus ensuring its usefulness and usability.
- Maintain a willingness to go above and beyond when possible, embracing flexibility, responsiveness to feedback, and problem-solving abilities with an independent mindset.
- Deliver evaluation results in a format that is useful to program managers, such as in charts or text, based on their preference.
- Set clear timelines for planning and implementation processes, considering the impact on work schedules and staff availability.
- Bolster buy-in from all stakeholders, which is crucial for smooth project operations and allows for effective participation from all levels, including community stakeholders and survivors.
Managers should communicate effectively and create a collaborative relationship with their team, facilitating regular discussions on the agency's performance and potential improvements. The overall approach should incorporate flexibility, accountability, active participation, and the acknowledgement that community-based projects' success depends on stakeholders' commitment.