Final answer:
Programs use change management in a forward looking, proactive way to anticipate and plan for future challenges, minimize disruptions, and ensure smooth transitions.
Step-by-step explanation:
Change management is used by programs in a forward looking, proactive way to effectively handle and adapt to changes. By implementing change management practices, programs can anticipate and plan for future challenges, minimize disruptions, and ensure smooth transitions. For example, a program may use change management to implement new technologies or processes, train employees on the changes, communicate the benefits of the changes to stakeholders, and address any potential resistance to change.