Final answer:
Program managers must have diverse competencies that include the ability to list accomplishments and challenges, remain willing to go above and beyond, engage with the organization's mission, respond professionally to feedback, stay accountable, recognize the importance of program evaluation, and understand the dynamics with their manager to align with organizational strategy effectively.
Step-by-step explanation:
Program managers play a critical role in aligning program delivery with an organization's strategy. Their work involves managing program benefits, collaborating with stakeholders, and steering the program life cycle. Success in these areas requires a broad range of competencies.
To maximize the success in their roles, program managers should:
- List their accomplishments and challenges to clearly communicate contributions.
- Remain willing to go above and beyond, showing flexibility and initiative in the face of changing priorities and assignments.
- Convey a strong interest in the organization's mission by actively participating and being resourceful.
- Respond professionally to feedback and offer feasible solutions to problems.
- Stay accountable by owning up to mistakes and minimizing the need for supervision.
- Recognize the importance of program evaluation to provide feedback for improving quality of life and well-being through community-based interventions.
Understanding the dynamics with one's manager is also key. This means:
- Being aware of the expectations set by your manager and ensuring you meet them.
- Understanding your manager's personality, strengths, and pressures.
- Maximizing your first year on the job by setting measurable goals and building positive relationships with colleagues.
The relationship with the manager should be cooperative and reflective of an understanding of their role and responsibilities, thus supporting a collaborative and successful working relationship.