Final answer:
The operations manager has primary responsibility for making operations system design decisions.
Step-by-step explanation:
The statement is true.
The operations manager plays a crucial role in making decisions related to the design of operation systems, including system capacity and the location of facilities. The capacity of an operations system refers to its ability to produce goods or services, and the operations manager is responsible for determining the optimal level of capacity to meet customer demand. The location of facilities is also an important decision as it can impact factors such as transportation costs, proximity to suppliers and customers, and availability of skilled labor.