Final answer:
Technology has transformed, not decreased, HRM's role in providing self-service to employees by enabling employees to manage routine tasks independently, which allows HRM to focus on more strategic roles.
Step-by-step explanation:
Advances in technology have not decreased HRM's role in providing self-service to employees; rather, these advances have transformed it. With the advent of various self-service HR platforms, employees can now take charge of many routine tasks that HR would traditionally handle, such as updating personal information, applying for time off, or accessing payroll details. Adoption of these systems actually enhances the HRM function by streamlining processes and optimizing resource use. In essence, technology has shifted HRM's focus from administrative tasks to more strategic roles.
False claims about the obsolescence of HR roles in the context of technology highlight a misunderstanding. Automation helps in reducing the need for manual intervention in some areas, such as self-scan checkouts in supermarkets reducing the number of cashiers needed. However, HRM's value in facilitating self-service among employees has increased due to technological advancements.