Question

A community health nurse is participating in a quality improvement plan for a local health department. Which of the following techniques should the nurse use for process evaluation at the facility? (select all that apply)

A) Surveys and questionnaires
B) Chart audits
C) Focus groups
D) Time-motion studies

Answer 1

To perform process evaluation, a community health nurse can utilize techniques such as surveys and questionnaires, chart audits, focus groups, and time-motion studies, each providing valuable insights into the effectiveness of health department operations.

Step-by-step explanation:

A community health nurse participating in a quality improvement plan can use several techniques for process evaluation at the facility. These techniques include:

• Surveys and questionnaires to collect self-reported data from patients or staff regarding the quality of services or performance.
• Chart audits to review medical records and ensure that care provided meets established standards and guidelines.
• Focus groups to gather detailed information about the experiences and opinions of specific groups of people connected to the health department, such as patients or staff.
• Time-motion studies to evaluate the efficiency of processes and identify ways to improve workflow and reduce waste of time.

These techniques can be used independently or in combination to effectively assess and improve the processes within the health department.