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According to Mintzberg's findings, which statement regarding a manager's communication is true?

a) Managers primarily use formal channels for communication.

b) Managers rely on written communication more than verbal communication.

c) Managers often use informal channels for communication.

d) Managers avoid communication with subordinates.

1 Answer

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Final answer:

According to Mintzberg's findings, managers often use informal channels for communication.

Step-by-step explanation:

According to Mintzberg's findings, the statement that is true regarding a manager's communication is c) Managers often use informal channels for communication. Mintzberg's research highlighted that a significant amount of managerial communication occurs through informal channels such as face-to-face conversations, phone calls, and emails, rather than through formal channels. Informal communication allows managers to build relationships, gather information, and resolve issues more efficiently.

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