Question

Henry Fayol believed that in order to increase the efficiency of the management process it is essential that:

A. authority should be concentrated at the top of the chain of command.

B. managers should discourage creativity in employees so that they stay focused on their jobs.

C. there should be greater number of levels in a managerial hierarchy.

D. managers should not have the right give orders to employees; they should only give polite instructions.

E. all organizational members are entitled to be treated with justice and respect.

Answer 1

Fayol emphasized that treating all organizational members with justice and respect is essential for management efficiency, as opposed to rigid adherence to a hierarchical chain of command.

Step-by-step explanation:

Henry Fayol believed that a key element to increasing the efficiency of the management process was ensuring that all organizational members are entitled to be treated with justice and respect. This principle contrasts with a purely hierarchical or authoritarian approach where authority is concentrated at the top and creativity among employees is discouraged. While hierarchies are important for clear chain of command and can improve efficiency, especially in the context of the Industrial Revolution, the modern information age has shown that too rigid an adherence to protocol can decrease productivity and efficiency. A balance needs to be struck, emphasizing respectful management that can inspire employees and encourage creativity, thus contributing to the overall efficiency and effectiveness of the organization.