Final answer:
The first step in performance analysis is to identify performance standards, which provide the criteria for evaluating employee job performance. Establishing these standards is essential before evaluating behavior, conducting a needs analysis, or establishing training objectives. Correct option is a)
Step-by-step explanation:
Performance Analysis and Employee Training:
The first step in performance analysis is typically a) Identify performance standards. This involves defining the criteria that will be used to evaluate an employee's job performance. These standards are based on the job description and are essential to conduct an accurate and fair analysis. Once performance standards are established, other steps can follow, such as evaluating employee behavior, conducting a needs analysis, and establishing training objectives. These steps together contribute to comprehensive performance assessment practices in a business setting.
Effective employee selection and training are critical for an organization's success. It is important to clearly understand the job requirements through techniques like observation, surveys, and interviews to ensure that standards are accurate reflections of the necessary job skills. After establishing standards, job training can be designed to address any gaps identified between employee skills and job requirements. Finally, the success of training and development programs can be evaluated against these performance standards to ensure that they meet the organizational objectives.