Final answer:
Human skills refer to the ability to work well with others, understand their needs and motivations, and effectively communicate and interact with them.
Step-by-step explanation:
The ability to understand, lead, and control the behavior of other workers is a human skill. Human skills refer to the ability to work well with others, understand their needs and motivations, and effectively communicate and interact with them. In the context of leadership, human skills are essential for building relationships and managing people effectively.