Question

A nurse is caring for a child who does not speak English. The parents are able to understand and speak only limited English. What action by the nurse is best?

a. Allow the patient's 12-year-old sister to interpret.
b. See if there is another family member who can interpret.
c. Use a professionally trained interpreter for this family.
d. Use the Internet to translate written information in the native language.

Answer 1

The best action is to use a professionally trained interpreter, which ensures accurate communication, maintains confidentiality, and adheres to healthcare policies.

Step-by-step explanation:

Best Action for a Nurse Communicating with a Non-English Speaking Family

The best action for a nurse who is caring for a child that does not speak English, with parents having limited English proficiency, is c. Use a professionally trained interpreter for this family. Using a professional interpreter ensures accurate communication, maintains confidentiality, and adheres to healthcare policies regarding patient rights and language access. Relying on the patient's 12-year-old sister could place undue stress on the child and lead to misinterpretations. Other family members may also lack interpretation skills or knowledge of medical terminology. While the internet can provide translations, they may not accurately convey medical information and lack the subtleties of human communication. Lastly, involving a trained interpreter also addresses situations where cultural competence is necessary for proper care.