Final answer:
Your feelings about yourself can influence how you interact with customers, making the answer true. A positive relationship with your manager, resilience, and awareness of cognitive biases are all important factors for success in the business world.
Step-by-step explanation:
Your feelings about yourself will indeed affect the way you deal with customers, which identifies the correct answer to the question as true. When providing customer service, professionalism and resourcefulness are key elements that result in positive feedback and can enhance your career success. However, emotions can sometimes get in the way, and it's important to use metacognition to manage these emotions effectively.
Considering your manager as an internal customer can lead to opportunities for skill development and job satisfaction. Managers have a significant role in influencing your career path, and a positive relationship with them is critical for maintaining a good working environment. Resilience and self-belief are also important in facing adverse situations and achieving success.
Personal beliefs, life experiences, and values shape our attitudes, which in turn can affect our professional relationships and decision-making. Being aware of and managing cognitive bias, such as confirmation bias, is essential in maintaining objectivity and openness to new information within the workplace.