Final answer:
The given statement "Online bill paying is growing in popularity as a low-touch customer opportunity" is True. With the advancement of technology and the widespread use of the internet, more and more people are opting to pay their bills online rather than through traditional methods such as in-person or by mail.
Step-by-step explanation:
This statement is True. Online bill paying refers to the practice of making payments for bills electronically through the internet, without the need for physical checks or cash.
It provides convenience for customers, allowing them to pay their bills from the comfort of their own homes, without having to visit a physical location or interact with a person.
Online bill paying is becoming increasingly popular due to its ease of use, time-saving benefits, and the availability of various payment portals.
Hence, the statement is true.