Final answer:
The student is tasked with matching beliefs about customer participation in service production with their logical conclusions. One belief is that service delivery systems and customer input should be separate, and the other is that customers can be seen as partial employees. The context of competition, large-scale production, and market regulation provides an indirect backdrop for understanding these beliefs.
Step-by-step explanation:
The question is asking to match beliefs regarding customer participation in service production with their logical conclusions. The first belief mentioned is that delivery systems should be kept separate from customer inputs. This likely infers that there is a belief in maintaining a clear distinction between what the service provider controls (the delivery systems) and what the customer introduces to the service process (inputs). The second belief, that customers should be viewed as partial employees, aligns with the idea that when customers are actively involved in the creation of the service, they contribute value and therefore share responsibilities similar to that of employees.
The reference information discusses how the theory of the firm teaches us the importance of competition, the advantages of large-scale production, and the reality of imperfect competition. It highlights the role of government policymakers in regulating the balance between the benefits of large-scale production and the risks of reduced competition due to mergers. This content can indirectly relate to the beliefs about customer participation; in environments where there is heavy regulation or large economies of scale, customer participation might be more limited. Conversely, in more competitive markets, customer participation can be seen as a value-add that differentiates services.