Final Answer:
According to b. the right to choose , customers can freely purchase the products that meet their needs.
Step-by-step explanation:
According to the options provided:
a. the right to be heard - This right pertains to the customer's right to express their opinions, complaints, and concerns.
b. the right to choose - This is the right that allows customers to freely select and purchase products that meet their needs and preferences.
c. the right to be safe - This right ensures that customers are protected from harm caused by defective or unsafe products.
d. the right to be informed - This right focuses on customers being provided with accurate and complete information about products and services.
In the context of customers freely purchasing products based on their needs, the most appropriate option is b. the right to choose.
Therefore, according to the right to choose, customers can freely purchase the products that meet their needs.