Final answer:
Efficiency is about the means of accomplishing tasks with minimum resources, while effectiveness is about reaching organizational goals, meaning the correct answer is B) efficiency; effectiveness.
Step-by-step explanation:
The question focuses on the concepts of efficiency and effectiveness in an organizational context. Efficiency is concerned with the means of getting things done, that is, how resources are used to produce a desired outcome. Essentially, it relates to the ratio of useful output to total input, and aims at minimizing resources or time used to complete a task. It often means doing things right.
Effectiveness, on the other hand, is concerned with the ends, or the attainment of organizational goals, which can be thought of as what is accomplished. It is the extent to which an organization achieves its objectives or goals, implying doing the right things. In organizational performance terms, effectiveness is about reaching targets and achieving intended results.
According to the concepts described, the correct answer to the fill-in-the-blank statement is: Whereas efficiency is concerned with the means of getting things done, effectiveness is concerned with the ends, or attainment of organizational goals. Therefore, the answer is B) efficiency; effectiveness.