Final answer:
Outsourcing is rapidly becoming a major after-sales service for technical products in countries that demand the latest technology. It involves hiring an external party, often in another country, to handle certain business activities. This allows companies to tap into the expertise of technically skilled professionals and provide high-quality after-sales support.
Step-by-step explanation:
Outsourcing is rapidly becoming a major after-sales service when selling technical products in countries that demand the latest technology. Outsourcing is the practice of hiring an external party, often in another country, to handle certain business activities. In this case, companies are outsourcing their after-sales service to countries like India, where there is a large pool of technically skilled professionals who can provide the necessary support and assistance to customers.
For example, a company selling smartphones may outsource their customer service and technical support to a call center in India. This allows them to provide 24/7 support to customers in different time zones, as well as tap into the expertise of professionals who are well-versed in the latest technology.
This trend is particularly prevalent in countries that demand the latest technology, as customers expect high-quality after-sales service to accompany their purchases. By outsourcing these services, companies can focus on their core competencies and improve customer satisfaction.