Final answer:
The statement that customers with fixed ideas who are unwilling to compromise are called demanding customers is true. Demanding customers have clear and specific expectations and require businesses to meet those needs precisely.
Step-by-step explanation:
Customers who have very specific requirements and show no flexibility, insisting on their demands without a willingness to consider alternatives, are indeed referred to as demanding customers.
This is True. These types of customers typically have a clear vision of what they want and expect a high level of service to meet those exact needs.
In a business setting, it is important to approach demanding customers with a strategy to navigate their expectations while trying to offer the best possible customer service without compromising business integrity or operational feasibility.
These customers can be challenging to work with because they have specific requirements and are resistant to any suggestions or alternatives offered by the business.